Connect to a technician in seconds

Fast, secure remote help when you need it. Click the button below to download our support app and start a session with an Support technician.

Works on Windows 10/11. Your technician may ask you for a session ID after you open the app.

Server Two

Alternate remote support option. Works on Windows 10/11.

Click connect to technician to get the small helper app.

Open the downloaded file and allow it to run when Windows asks.

Read the code to your technician or accept the incoming connection.

Connections are encrypted end-to-end between you and our technician.

You stay in control. End the session any time by closing the app.

Runs as a single lightweight app — no permanent changes to your PC.

If your browser blocks the file, choose Keep or More info → Run anyway. This app is safe to use for your support session.

Please contact your technician for an alternate link for your device.

What happens when I click the button?

You’ll download our remote support helper. Open it and follow on-screen prompts. Your technician will guide you from there.

Can I stop the session?

Yes. You can close the app any time to immediately end the session.

Is my data safe?

We only access what’s necessary to resolve your issue during the live session. No persistent software remains after you close the app.